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How do intermediary firms work in the market of medical services in Germany?

Each intermediary firm operates according to its specialty. To date, there are several basic options:

1. International department of the famous clinic.

The intermediary company, using in its name the name of the clinic (with the permission of the clinic), inspires the patient with the belief that the clinic is directly responsible for the organization of its treatment, e.g. International department – an ordinary intermediary company, operating under the auspices of the clinic. It should be understood that international departments at clinics are also intermediary organizations, and have no participation in your treatment other than its organization. But the patient does not know this. In this case, the advantages of the company are obvious, the patient’s advantages are very doubtful. Invoices from such international departments of clinics exceed those of conventional intermediary companies.

2. Intermediary company for the organization of treatment of foreign patients.

2.1) As a rule, has direct contractual relations with clinics.

The clinic pays companies to find each patient from their funds, which does not affect the amount of the bill for payment of treatment. For patients entering treatment in the clinic through an intermediary company or without its participation, the amount of the invoice for treatment is the same. The patient receives the clinic’s account in hand and pays directly to the settlement account, and not to the account of the intermediary company.

2.2) Does not have contractual relations with clinics.

The invoice for payment of treatment is issued to the patient, in addition to the invoice for intermediary services.

2.3) Has contractual relations with clinics and receives payment from them for work on search of patients.

The invoice for payment of treatment is issued to the patient from his company, in addition to the payment for intermediary services. In this case, the patient pays for the mediation services in a double amount.

2.4) Has contractual relations with clinics, but clinics do not pay for their work.

A small number of clinics do not pay fees to intermediary companies but willingly accept patients for treatment. In this case, the company is forced to include the fee for its work in the patient’s account.

3. Independent intermediaries.

There are no official contractual relations with the clinics. Accounts for payment of treatment are received on a general basis for individual foreign patients. The cost is negotiated directly with the patient.

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